antbet Privacy Policy

This Privacy Policy ("Policy") describes how antbet ("antbet", "we", "us", "the Platform"), operated at antbet.co, collects, processes, stores, and protects personal data relating to registered players, prospective players, and visitors to the antbet website. This Policy forms part of the overall agreement between you and antbet alongside the Terms & Conditions and the Responsible Gaming Policy.

antbet processes personal data in accordance with the data protection obligations imposed by our international gaming licence and applicable data protection legislation. We are committed to handling personal information with integrity, transparency, and care. If you have questions about how antbet handles your data, please refer to Section 14 for contact details.

By registering an antbet account or using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

antbet collects personal data in the following categories:

2.1 Registration & Identity Data

When you register an antbet account, we collect: full legal name; date of birth; residential address; email address; and mobile phone number. This information is required to create and manage your account.

2.2 KYC Verification Data

To comply with our gaming licence Know Your Customer obligations, antbet collects copies of identity documents such as your Malaysian MyKad or valid Passport, proof of address documents, and, where applicable, source-of-funds documentation.

2.3 Financial Data

antbet collects details of payment methods used for deposits and withdrawals, including e-wallet identifiers (Touch n Go eWallet, Boost), bank account details for bank transfers, and card details where card payments are used. Full payment card numbers are not stored by antbet — card processing is handled by PCI-DSS compliant payment processors.

2.4 Gaming & Transaction Data

antbet maintains records of all gaming activity on your account, including bets placed, games played, deposits, withdrawals, bonus claims, and session logs. These records are retained for compliance, dispute resolution, and responsible gaming monitoring purposes.

2.5 Technical & Device Data

When you access antbet, we automatically collect: IP address; browser type and version; device type and operating system; session timestamps; and pages visited. This data is used for security monitoring, fraud prevention, and platform optimisation.

antbet uses the personal data it collects for the following purposes:

1. Account management: creating, maintaining, and securing your antbet player account;
2. Identity verification: complying with KYC and anti-money laundering obligations under our gaming licence;
3. Transaction processing: handling deposits, withdrawals, and bonus credits in MYR;
4. Customer support: responding to your enquiries, complaints, and account-related requests via live chat and email;
5. Fraud prevention and security: detecting and preventing fraudulent activity, money laundering, and terms violations;
6. Responsible gaming: monitoring gaming patterns to identify potential problem gambling and offering appropriate interventions;
7. Legal and regulatory compliance: fulfilling obligations under our gaming licence, including reporting requirements;
8. Platform improvement: analysing aggregated usage data to improve antbet's products and user experience;
9. Marketing communications: sending promotional offers and updates, where you have opted in to receive such communications.

antbet processes your personal data on the following legal bases:

Contract performance: Processing necessary to fulfil the agreement between you and antbet, including account operation and payment processing.

Legal obligation: Processing required to comply with applicable law and our gaming licence, including KYC, anti-money laundering, and responsible gaming obligations.

Legitimate interests: Processing carried out for antbet's legitimate business interests, including fraud prevention, security monitoring, and platform analytics, where these interests are not overridden by your data protection rights.

Consent: Processing based on your explicit consent, including sending marketing communications. You may withdraw consent at any time by contacting antbet support or using the unsubscribe mechanism in marketing emails.

antbet does not sell, rent, or trade personal data to third parties for commercial purposes. antbet may share personal data with the following categories of recipients only where necessary:

1. Payment service providers: to process deposits and withdrawals (e.g., e-wallet operators, card processors, banks). These providers receive only the data necessary to complete the transaction;
2. KYC and identity verification providers: to verify identity documents and conduct anti-money laundering screening;
3. Game software providers: game providers receive session and wagering data necessary to deliver and audit game outcomes;
4. Regulatory and licensing authorities: antbet may be required to disclose player data to our licensing authority or law enforcement agencies where required by law or to comply with a valid legal order;
5. IT and infrastructure providers: cloud hosting, security, and analytics vendors who process data on antbet's behalf under data processing agreements with appropriate data protection obligations.

All third-party recipients are contractually obligated to maintain the confidentiality and security of any personal data received from antbet.

antbet retains personal data for the duration of your account relationship and for a period thereafter as required by our gaming licence and applicable law. Specifically:

1. KYC documentation and identity records are retained for a minimum of 5 years following account closure, in compliance with anti-money laundering regulations;
2. Financial transaction records are retained for a minimum of 5 years;
3. Gaming activity logs are retained for a minimum of 3 years;
4. Marketing consent records are retained for the duration of the consent and for a reasonable period thereafter as evidence of consent;
5. Support and correspondence records are retained for 2 years following resolution of the relevant matter.

Upon the expiry of the applicable retention period, personal data will be securely deleted or anonymised.

antbet implements technical and organisational security measures appropriate to the nature of the personal data processed. These include:

1. TLS/SSL encryption for all data in transit between your browser or device and antbet servers;
2. AES-256 encryption for sensitive personal data stored at rest;
3. Access controls limiting personal data access to authorised personnel on a need-to-know basis;
4. Regular security audits and penetration testing conducted by independent third-party security specialists;
5. Fraud detection systems monitoring account activity in real time for suspicious patterns;
6. Incident response procedures to address data security breaches promptly and to notify affected players and relevant authorities as required.

While antbet takes all reasonable precautions to protect your personal data, no internet transmission or electronic storage system is completely secure. Players are encouraged to use strong, unique passwords and to contact antbet support immediately if they suspect unauthorised account access.

antbet uses the following categories of cookies and similar tracking technologies on antbet.co:

Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens. These cookies cannot be disabled without preventing core platform functionality.

Functional cookies: Used to remember your preferences, such as language settings and interface configurations. Disabling these cookies may affect your experience but will not prevent you from using antbet.

Analytics cookies: antbet uses privacy-compliant analytics tools to understand aggregated usage patterns — which games are popular, where players encounter navigation difficulties, and how the platform performs across different devices. Analytics data is processed in aggregate and is not linked to individual identity.

antbet does not use third-party advertising cookies or tracking pixels from advertising networks. You may manage cookie preferences through your browser settings. Deleting essential cookies will log you out of your antbet account.

Subject to applicable law and antbet's regulatory obligations, you have the following rights regarding your personal data:

1. Right of access: you may request a copy of the personal data antbet holds about you;
2. Right to rectification: you may request correction of inaccurate or incomplete personal data;
3. Right to erasure: you may request deletion of your personal data, subject to antbet's legal retention obligations under our gaming licence;
4. Right to restriction: you may request that antbet restricts the processing of your personal data in certain circumstances;
5. Right to portability: where processing is based on consent or contract, you may request a copy of your personal data in a structured, machine-readable format;
6. Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact antbet support via the details in Section 14. antbet will respond to data rights requests within 30 days. We may require identity verification before processing a data request.

With your consent, antbet may send you promotional offers, bonus notifications, and platform news by email or SMS. You may opt in to marketing communications during registration or at any time via your account settings. You may withdraw consent and opt out of marketing communications at any time by: using the unsubscribe link in any marketing email; updating your communication preferences in your antbet account settings; or contacting antbet support and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect your ability to use your antbet account or receive transactional communications related to your account (such as deposit confirmations, withdrawal notices, and security alerts).

antbet is required under its gaming licence to monitor player activity for indicators of problem gambling. This involves automated analysis of gaming patterns, deposit frequency, session durations, and self-exclusion history. This processing is conducted in compliance with our licensing obligations and in the interest of player protection. Players who trigger responsible gaming thresholds may be contacted by antbet's player protection team.

Self-exclusion records are retained for the full duration of the exclusion period and for a minimum of 5 years thereafter, to prevent reactivation of excluded accounts. If you wish to self-exclude from antbet, please visit our Responsible Gaming page or contact support directly.

antbet does not knowingly collect personal data from persons under the age of 21. The minimum account registration age is strictly 21 years, enforced through mandatory KYC verification. If antbet becomes aware that personal data has been collected from a person under 21 without parental consent, the account will be immediately suspended, all data deleted (subject to any legal retention obligations), and any deposits refunded.

If you are a parent or guardian and believe your child has registered an antbet account, please contact us immediately via the details in Section 14.

antbet reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players by email to the registered address or via on-screen notification upon login. The "Last Updated" date at the top of this document reflects the most recent revision. Your continued use of antbet following notification of changes constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or complaints regarding antbet's handling of your personal data, or if you wish to exercise your data rights, please contact our support team:

• Live Chat: Available 24/7 via the on-site chat widget — the fastest route for account-specific data queries.
• Email: [email protected] — please include "Privacy Request" in your subject line and your registered email address. Response within 4 hours.

antbet will acknowledge all data-related complaints within 5 business days and will endeavour to resolve them within 30 days. Where a complaint cannot be resolved to your satisfaction, you may refer the matter to the applicable supervisory authority under our gaming licence jurisdiction.